This is an English translation provided for convenience. If there is any inconsistency, the Turkish version prevails.
This Privacy Notice has been prepared under the Turkish Personal Data Protection Law No. 6698 (KVKK) to explain how your personal data is processed in connection with the Sosyal Karne service provided by Vebusoft Yazılım Sistemleri Ltd. Şti.
1. Data Controller
Your personal data is processed by the following company in its capacity as data controller:
Vebusoft Yazılım Sistemleri Ltd. Şti.
Address: Sultaniye Mahallesi Doğan Araslı Bulvarı Han Plus No:146-50/346 Esenyurt / İstanbul
Tax No: 7450767985
MERSİS No: 0745076798500001
Email: gizlilik@vebusoft.com
2. Personal Data Processed
If you use the Sosyal Karne service, the following personal data may be processed:
- First and last name
- Email address
- Phone number
- Company / business name
- Billing information
- IP address
- Device and browser information
- User transaction records
- Panel usage information
- Payment and subscription information
- Support requests
- Instagram / Meta connection information
- Google connection information
- API access token information
- Business profile and digital performance data
3. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Creating a user account
- Providing and managing the services
- Producing digital analyses and performance reports
- Establishing Instagram, Meta and Google connections
- Carrying out payment and billing processes
- Providing technical support
- Responding to user requests
- Ensuring data security
- Keeping system records and maintaining transaction security
- Fulfilling legal obligations
- Responding to requests from authorized institutions and organizations
- Improving service quality
4. Method of Collecting Personal Data
Your personal data may be collected through the following channels:
- Website forms
- User panel
- Membership and registration screens
- Payment screens
- Contact and support requests
- Instagram / Meta OAuth connection
- Google OAuth connection
- Cookies and similar technologies
- Server, transaction and security logs
- Information shared directly by the user
5. Legal Grounds
Your personal data may be processed on the following legal grounds:
- Processing is necessary for the conclusion or performance of a contract
- Fulfillment of a legal obligation
- Establishment, exercise or protection of a right
- Legitimate interest
- Processing is expressly provided for by law
- Your explicit consent
Data obtained through Instagram, Meta and Google account connections is collected within the scope of the permissions the user grants on the respective platforms and, where required, the user's explicit consent.
6. Transfer of Personal Data
Your personal data may be shared with the following parties to the extent necessary to provide the service:
- Server and cloud infrastructure providers
- Payment service providers
- Email and notification service providers
- Software and technical support providers
- Accounting and financial service providers
- Authorized public authorities
- Courts and enforcement offices
- Legal advisors
Your personal data is not sold to third parties.
7. Transfer Abroad
If server, cloud, email, payment or technical service providers are located outside Turkey, your personal data may be transferred abroad.
Such transfers are carried out with technical, administrative and legal measures in line with the applicable legislation.
8. Retention Period
Your personal data is retained for as long as necessary for the purpose of processing. In general:
- User account data is retained while the account is active.
- Invoice and accounting records are retained for the period specified in the relevant legislation.
- API token information is retained while the connection is active.
- Support and transaction records are retained for a reasonable period.
- Data whose processing purpose has ended is deleted, destroyed or anonymized.
9. Rights of the Data Subject
Under the KVKK, you have the following rights:
- To learn whether your personal data is being processed
- To request information if it has been processed
- To learn the purpose of processing and whether the data is used in line with that purpose
- To know the persons to whom the data is transferred in Turkey or abroad
- To request correction of incomplete or inaccurately processed data
- To request deletion or destruction of the data
- To request that corrections or deletions be notified to third parties
- To object to an outcome against you that results from automated systems
- To claim compensation for damages arising from unlawful processing
10. How to Apply
You can send your requests under the KVKK to the following address:
Email: gizlilik@vebusoft.com
In your application, you may need to provide your full name, registered email address, the subject of your request and the information needed to verify your identity.